Our Mystery Customer Program allows you to find out what your customers really think about your business.
Hundreds of Retail, Hospitality, Leisure and other business operators take advantage of our services every month.
Sign up for a FREE Mystery Customer visit and report or call us and speak to a real person to find out how we can help you!
If you want to become a mystery shopper, go to our Shoppers page.
New improved reporting gives you information at a glance
- To provide our clients with the best reporting available whilst also positioning ourselves for future business growth, Mystery Customer has recently implemented world leading mystery shopping software
- Date submitted: 25/03/2010
Typical Mystery Customer Visits
- Whatever industry you're in, the Mystery Customer Program can help to boost your business!
- Date submitted: 27/01/2009
Customer Service Articles
- Check out our library of Customer Service articles
- Date submitted: 01/01/2009
Promotional Checks
- Our services are not only limited to customer service checks. We can also perform checks of your promotional campaigns and make sure they are working for you as you expect.
- Date submitted: 01/09/2010
Tailor made surveys!
- Did you know that you can have surveys tailored to suit your specific business needs and still compare your business with the industry standard?
- Date submitted: 17/05/2010
What Our Clients Think About Us
- Pleasing Results from a Recent Client Survey
- Date submitted: 05/02/2009
Testimonial 81
- Panthers have found the service to be quite insightful and the reports have provided us with both positive and negative feedback to allow us to give constructive feedback to our staff. When we required additional visits to evaluate our functions service and concerts, Mystery Customer response was immediate.
- Luke Walker - General Manager
- Cardiff and Newcastle Panthers
Testimonial 82
- This is our first time using mystery shoppers and have found it to be very useful in gathering feedback about our services. Our business is a little out of the ordinary; however we still need to ensure that our visitors are getting the best experience possible! It is a fantastic resource and we have found it to be extremely beneficial.
- Trent Russell - General Manager
- National Zoo and Aquarium
