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Our New Portal is Go!

If you are logging in to our Shopper or Client portal (where you view or lodge reports) for the first time in a while, or if you are a Registered Club** client, you will notice a new look login page when you click on our Login button.

This marks an exciting stage in Mystery Customer’s history, as we have now fully moved over to using the new ShopMetrics program to manage our visits, present our reports and more.

Our new portal now enables us to handle clients of virtually any size in any area of Australia, offering benefits to both clients and shoopers alike. Our system also provides superior reporting capabilities not matched by other mystery shopping companies in Australia.

Clients - please contact us on 1300 55 66 37 if you would like more information about the new portal or any other matter. There is also a Client User manual under the Help Documents section of the portal after you have logged-in.

Shoppers - email [email protected] for more information, or view the Shopper tutorial in the Assistant section of the portal after you have logged-in. ___________________________________________________________________________

**Registered Club clients are advised that we are finalising the import of your February results into the system over the next few days. If you need a copy of your February results in the meantime, login to this location for the old portal -


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