|Mystery Customer Express is Australia’s first quick and simple off-the-shelf mystery shopping program for businesses that are looking for an overview of what their customers think about their business. The Mystery Customer Express program can cater for businesses of all sizes however the target is for smaller business or businesses that want to do mystery shopping as a one off project.||
The Advantages of Mystery Customer Express
- Very affordable service and reporting available to businesses
- No contracts - just pay as you go
- No setup costs involved
- A quick and easy solution for your customer service issues
- We will send a shopper to complete your visit within 10 business days after receiving payment
- Reports are generally emailed to you within 2 working days of the shopper’s visit
How Do You Get Started?
- Select your industry
- Choose the type of survey you want
- Proceed to the PayPal check out
- Purchase the surveys you require
- Pay via PayPal or credit card (VISA or Mastercard)
We will call you to confirm your order within 2 working days.
One of our trained mystery customers will visit your business within the next 10 working days* after we have contacted you. Your report will be submitted to you generally within 48 hours of the visit being completed.
*In areas where we may not have a plentiful number of shoppers (ie. regional areas) it may take longer for you to receive the report. We will inform you beforehand if this is the case.