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Mystery Customer Select

Mystery Customer Select is our full service mystery shopping program. We will tailor every part of the program to suit your business’ requirements. We will work with you to create a survey questionnaire that will answer all the questions you are looking for.

What you get with the Mystery Customer Select program

• A fully customisable mystery shopping experience

• Graphical and analytical reports generated for you

• Reports are emailed to you generally within 2 working days

• 24/7 access to our online reporting portal

• Usage of our entire shopper database

• Our satisfaction guarantee - If required, we will re-do another mystery shop free of charge

• No minimum term contract

Mystery Customer Select Reporting

• External benchmarking allows you to see where your business fairs against other businesses in the same industry also utilising the Mystery Customer program

• Internal benchmarking allows you to view and compare the results between each of your stores - the results can then be divided into regions

• We provide you with full shopper comments that are informative, objective and constructive

• All reports are checked for quality before they are sent to you

• Our reports provide graphical and analytical data that is simple to understand but also informative

What you can tailor with this program?

• Unlimited changes to your questionnaire

• Unlimited changes to your mystery shop scenarios

• Choose your shopper demographics

• Choose your visit dates and times (eg. compare between peak vs off-peak periods)

• Choose the length of your contract

For more information please contact Mystery Customer Pty Ltd on 1300 60 1234 or complete our Contact Form